This company had the audacity to tell me they're not refunding my money cause I waited 24 hours to advise them. GlampingSite. See actions taken by the people who manage and post content. The gas grill did not work or function, the fridge broke hour after arriving, we found 2 spiders in the bed. I made a reservation and then, less than 48 hours until my arrival, the host said he can’t seem to get the payment from Glamping hub so he could not accomodate me. We hope to continue our relationship with Glamping Hub for a very long time! There should be no option to request to book if the property is not available! Well, another one-star review. A big "thank you" goes out to Glamping Hub! Our policy is … I would give it a ZERO if that was an option. With a combined land area of 7.72 million square miles, the great North American continent, highlighting the U.S. and Canada, boasts a broad spectrum of landscapes from sprawling metropolises, untamed …, Europe is best known for its palaces, churches and museums, which attract over 476 million tourists each year. “Sorry for the inconvenience. Page created - October 5, 2010 ... Glamping Hub. Honestly, trying to set up your units on this site is a virtual nightmare. Discover luxury 'camping locations near me' and around the world! Regardless, the company was unrelenting in refunding the service fees. 458 Stoney Point Road Lakefield, Ontario, ON K0L 2H0 (3,177.33 km) L4Z Lakefield, ON, Canada On the glamping hub web-page we had booked through, it said pets were allowed. She also discovered she was charged hidden fees and was frustrated with her customer service experience as well. 91 taler om dette. Don't bother with this site. Glamping Hub is the world's leading curated online booking platform, dedicated to unique accommodations in nature. They did not offer any compensation. The startup's plan is to save money but having their HQ in a low cost country, and paying their employees the lowest possible wages. Our plan was to use it for accommodations along our road trip. Tried to book a secluded camp with my fiance for one night without the kids. How Glamping Hub work? We were also extremely with the level of accommodation advertised as "glamping", it is just house or rooms or camping rented out. What more is there to say?I booked a cabin getaway with GlampingHub for the Christmas period. This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. Can I give -10 stars!? Making new memories with friends and family, this is glamping. Types of glamping covers different types of structures like tree houses, yurts, lodges, and domes. This is Glamping Hub. AVOID THIS WEBSITW AT ALL COSTS. Head to Glamping Hub and let us help you find the best vacation spots in the US for you and your group; read up on the best US beaches, browse our lakefront cabin rentals, glamping pods, find mountain resorts near you, or learn about your options for national park camping. Finding comfort and luxury where you least expect it, this is glamping. We had to leave early the next morning cause the kids were afraid to go to bed cause of the filth and spiders. I really wish zero stars was a thing. We were told we could cancel and book something else which we did. This is Glamping, Kenilworth, Warwickshire. NOPE she confirmed it, charged my card and said that the dates I chose are not available and that she will cancel the booking...... 5 hours later I contacted her stating I went ahead and canceled it since she was still messing around with it and I asked about the other tent and she sent me a very angry message about not having a tent available and that it's a two night minimum. I would never ever use this company again. With all startups things are constantly changing. Let’s say, you haven’t traveled until you’ve visited South America! Very poorly managed company. If she wasn't so thoughtful, we'd probably still be waiting for our refund.I can't believe a company would have such disregard for their customers. 24 ember beszél erről. This was for my daughter's sweet 16 and we were completely embarrassed of this disaster. 126.8k Followers, 5,128 Following, 1,229 Posts - See Instagram photos and videos from Glamping Hub (@glampinghub) Bordered by the Mediterranean Sea and Atlantic Ocean these two countries are sure to ignite a flame …, The South Pacific has an abundance of exotic glamping destinations and islands with warm, crystal-clear and turquoise waters perfect for snorkeling, long, white sandy beaches, fantastic coral reefs and magical …, Where to begin. Made multiple attempts to book and the host declined with no explanation other than "host has issue with availability". NjoyC. I am very unimpressed with this site. Less than a week before our trip, they send us an email saying we double booked the cabin and your reservation is cancelled. When we asked for a refund on our voucher they said they could extend the voucher instead but it still had ti be booked for the expiry of the voucher (not really an extension) which doesn't suit us at all. So trying to figure something out. So I then made a third reservation on a different site. © 2021 Trustpilot, Inc. All rights reserved. - Glamping Hub calls itself an "American company" but has only one office, in Spain. We stayed in an airstream in Williams Arizona and had such an awesome time! No where did I ask about the tent I originally inquired for was in the second message and the website doesnt say 2 night minimum. Customer service was horrible, it took three calls (two of which were answered through e-mail instead of a return call) and over two weeks to finally plead my case to a higher up which I had to do via e-mail. The recent public health order meant I had to cancel, through no fault of my own. After I filled out the information form I wrote on a message to the host saying before you confirm can you please contact me so I can get more information on the two tents she had and I was looking for something within. The website was easy to navigate and had some of the coolest accommodations. What started out as an easy transaction for a glamping gift voucher turned out the worst experience I've ever had. And there is zero customer service to help. They should be deeply, truly ashamed of themselves.Avoid them like the plague. Share to Facebook; Share to Twitter; ... “Glamping Hub is the world's leading booking portal for unique outdoor accommodations across the globe. They called back a week later after and left a message telling me to email them. Looking forward to using the site again for my next trip! After 7+months it was finally sorted. Booked a dome on Glamping hub back in February. Finding comfort and luxury where you least expect it, this is glamping. This seemed to get their attention a little, the hosts were very responsive and were able to get our money back to us, but Glampinghub kept their $70 fee saying because we have no proof (Even though I have the messages) and disputed the charge that they will keep the fee. 3.9K likes. We think everyone deserves to enjoy a getaway so memorable that it changes the way they want to go on vacation. Share this accommodation Copy link Facebook Twitter WhatsApp. While my host was very accommodating and agreed to refund my entire booking, GlampingHub have refused to refund the extortionate 'service fee', which was hidden away in the FAQs. Trailer park trash to be exact. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. PS this is about a month later and I am still dealing with these dweebs.Again don't use these scammers, best to go through VRBO or something more established. We followed up after booking with the host to make sure this was correct... well turns out it was a mistake on the Glamping Hub page. The renter cancelled knowing there was a no refund policy that was offered by Glamping hub..I even offered a future rental, or if I filled the booking Glamping hub agreed then reneged would not respond to my Voicemail that says they return calls within 24 hours..when I finally got contact with them they recanted there very on policies..Lost $714.00 in revenue that I count on to pay my overhead..Beware if you deal with this company . Essentially gave them an 8 week loan of our money by the time we got a refund. 138 talking about this. Travel Company. Can't imagine if a host or guest had a real problem, what kind of help you would get. Discover amazing glampìng locations to enjoy family vacations, the best romantic getaways, or the most incredible trip with friends. Comments. They won't budge, and I won't get my money.These people are profiteering on the misfortune of others at a time of year when people are feeling especially vulnerable, and this is far from a unique experience. Glad it worked out.”. First we found out the voucher can only be used on a single accommodation (annoying but fine) then the accommodation we booked had no response. I had my Island rental listed with Glamping hub and had my first booking . Crystal Avenue. Doing what exactly when everything is shut down? Destinations is pretty self explanatory and there are options around the world. The host felt so bad for us that she had to Venmo me the refund from her own pocket so we could try and make other accommodations because neither of us were getting responses from them. Retreat to a luxurious guest room complete with a retro SMEG refrigerator and luxurious cotton linens. Do yourself a huge favor and go straight to the host to book! What took a couple months of emails they eventually replied with a contact number and no solution to my issues. Do not miss the best vacation spots in the world to go glamping! Glamping Hub’s website is quite similar to other vacation rental sites. To late for us to find something else. Travelers to Africa can enjoy everything from …, The only country in the world with an entire continent all to itself, the diverse and primordial landscape of Australia includes cosmopolitan cities, sprawling deserts, world-class beaches and coral reefs, …, Spain and Portugal are known for their churches, castles and picture perfect villages. It is small and many people take on many positions. Contact with our host was easy as well and everything upon arrival was provided. NIGHTMARE!!! Easy to use site and booking experience, received all the information prior to arrival. They knew the day before they double booked and did not have the courtesy or professionalism to call me. I wish I could give 0 stars... my first time using the site excited to plan a safe trip for my kids. We got no response AGAIN and we were due to leave for our trip THAT day so had to do last minute booking on booking.com. After a day of calling them and trying to get a hold of them, I decided to dispute the charge with my CC company. They literally left me and my family stranded on the side of the road hours from my home and wouldn't answer the phone. International Glamping Weekend. She is just taking her time to give me my refund. Spending time in the great outdoors, this is glamping. We asked them to cancel our reservation IMMEDIATELY. Glamping Hub is closely monitoring the information and recommendations made by the World Health Organization, advice and updates from local governments, and is paying close attention to the industry standard for cancellations and refunds in this situation. Find the best places to camp when you book a luxury travel experience. Making new memories with friends and family, this is glamping. Facebook is showing information to help you better understand the purpose of a Page. What an absolute waste of time messaging the host and waiting for a response. 800 likes. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. Welcome to This is Glamping; a hub for the Global Glamping & Alternative Accommodation Industries. Her name is Kim on this site. Not only did the number not work but further emails were ignored. You have to be able to adapt and think on your feet. THIS IS A COMPLETE DUMP, Horrific site and service. By clicking “I Agree” you expressly consent our use of cookies. - This is a "man's office". Please use vrbo to book anything as I've booked through them for years and always a great experience! Spending time in the great outdoors, this is glamping. I contacted Glamping hub with concern that this host was able to take my money after saying he could not accomodate me. They are not only courteous and helpful, but are very professional and willing to go the extra mile for guests as well as hosts. This month because I'm about to have a baby in october. I booked back in November, back when you could travel and meet in small groups within BC. Very hard to get in contact with, kept adding additional charges, rude staff and an almighty hell to deal with. Along with these precious remnants of the past, Europe's long history of …, Australia is one of the most beautiful and unscathed wonders of the world. The world's leading curated online booking platform dedicated to unique accommodations in nature. You can search by “Types of Glamping” or “Destinations” to start. Awful experience that cost me $714.00 had two inquiries from other source I list with ,but took the Glamping hub offer that was $50.00 more . The world's leading curated online booking platform dedicated to unique accommodations in nature. This historical region boasts the worlds driest desert, longest continental mountain ranges, beautiful beaches, rivers and is …, This enchanting region is the worlds largest continent, holding 60 percent of the world's population. With its pristine beaches surrounding the entire country, the many islands off the coast of the mainland, …, The continent regarded as the birthplace of humankind has some of the most epic national parks and wildlife preserves anywhere on the globe. Facebook Twitter Email. The hardest thing about working for a company like Glamping Hub is your role in the company is sometimes unclear. Terrible Terrible Terrible. They did not offer to help find me lodging. To find out how to opt out of our cookies or how our cookies work, please visit our Cookies Policy. These 9 glamping destinations are among the most popular in Texas, according to GlampingHub Ana Gonzalez , Digital Contributor Published: January 7, 2021, 4:24 pm Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The Glamping Hub. Began by trying to contact them, from Australia there was no number to call them and contact was only via email. Travel Company. DON'T BOOK THROUGH GLAMPING HUB OR the FAMILY CABIN NEAR SAM HOUSTON NATIONAL PARK IN WILLIS COUNTY NEAR HOUSTON. Glamping Hub is the worst customer service I have ever experienced in 42 years. © 2021 Glamping Hub Inc. All rights reserved. I will next time - because I see I would have been forewarned. Backlogged during Covid? 0 stars for the website and for the host being so negative. I usually read reviews, but I did not in this case. We also use third party cookies for advertising and analytics purposes. Surrounded by the Pacific, Indian and Arctic Ocean, you’ve arrived to a land infused with …, This region is home to the world’s highest waterfall, largest river, longest mountain range, and largest rainforest. Find the best glamping locations & camping near me! I frantically called and they would not answer the phone! Luckily, I was able I cancel the third reservation. Developer of an online booking platform designed to offer glamping experiences and help people find suitable vacation rentals. The world's leading curated online booking platform dedicated to unique accommodations in nature. This was my first Glamping Hub experience and it will be my last. It is a true glamper’s paradise, where waking up to the vista and …. Glamping Hub double booked the place I rented months ago and then CANCELED MY TRIP BY EMAIL THE DAY OF OUR VACATION WHEN I WAS ALREADY ON MY WAY - 2 HOURS FROM HOME! Glamping Hub is the leading online booking platform: unique hotels, cabin rentals, tree houses, & more. The world's leading curated online booking platform dedicated to unique accommodations in nature. Go somewhere else for travel reservations. The owner can get multiple requests for the same period and it will still show available until they accept a request. We booked a property on Glamping hub..but the property is hosted by Vacasa and tripadvosor/flip key...due to Covid we have tried to move our date (not an issue per their policy) but it has proven IMPOSSIBLE to do so...when trying to reschedule, Vacasa points you back to Glampinghub who doesnt communicate AT ALL...I will NEVER use any of these services again...what good is a policy, if you cant functionally take advantage of it...I am now out $600.00 and had to dispute with my credit card company...DO NOT USE !!!!!!!! Never again. Hub City Glamping Package Our unique outdoor environment delivers the premier HUB CITY Glamping spot, with over four acres for relaxation and escape. Glamping Hub, Denver, Colorado. That turned out to be the same owner and he wrote and said that, again, he could not accomodate me. The owners ended up sleeping in a small trashy trailer that was on the property and left their doors open all night which was extremely creepy to the kids and myself. Glamping Hub General Information Description. Sviđa mi se: 75 tis. So after telling me he could not accomodate me, the host took my money. Glamping was a great travel option in 2020 because it gave travelers the ability to social distance and most people could drive to many locations as opposed to taking public transportation. Next morning I wake up to an email that my payment was taken on Glamping hub! With … We think everyone deserves to enjoy a getaway so memorable that it changes the way they want to go on vacation. Due to COVID19 I had to cancel my reservation (well in advance), and found there were hidden service fees (13%!). The next day we found that they had charged us for the full stay. Secluded Cabin Rental for Glamping in Pennsylvania; Back to results. Any questions or concerns are answered within 24 hours. 24 คนกำลังพูดถึงสิ่งนี้. Will definitely be using Glamping Hub again! And as a result of that, I lost out on other spots on Airbnb. O tem govori 28 oseb. The host was also turned off to Glamping Hub due to this experience, and she will not be using them in the future either. Local & Travel Website. Booked a cabin over a month before our stay. Secluded Cabin Rental for Glamping in Pennsylvania Spring Mills, Pennsylvania (United States of America) 30 photos Glamping Hub is the worst customer service I have ever experienced in 42 years. Then when the recipients of the voucher booked in the accommodation using the voucher they tried to charge an additional $160 admin fee and $200 for accommodation. the original accommodation we tried to book on glampinghub thay we had no response from we were able to book quickly, easily and safely in booking.com. It was easy to book and see my confirmation. Eight of the top 10 glamping rental destinations are less than two hours away from San Antonio, according to rental site Glamping Hub. I am a student and work full time, so this was a blow to me. The Help button just leads to an Error page and if you email them you simply get an auto-reply that says they are backlogged. 6,506 likes. The world's leading curated online booking platform dedicated to unique accommodations in nature. It was the last vacation I took prior to COVID lockdowns. I would give it a ZERO if that was an option. BUNCH OF CON ARTIST! I've made 5 ATTEMPTS to make a reservation.1) the availability you see is NOT the true availability. diy glamping, glamping destinations, glamour camping Jewelry & Watches Store. So I made a different reservation. Terrible experience. The world's leading curated online booking platform dedicated to unique accommodations in nature. Back and forward another year, finally the gift voucher was used. They provide a nice supplement to our rental program. Brought to you by MaryJanesFarm. Glamping Hub provides its customers access to … Would give them a ZERO if I could, terrible customer service with false advertising. It's listed as a Cabin when it was definitely a trailer. So, if I could leave NEGATIVE stars I would. Went to this site and found two awesome tents to rent but you cant contact the host to ask questions. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. Unbelievable right? If I could give zero stars, I would. My partner got me a voucher for my birthday. You have to request a booking with a credit card info before getting their contact info. I had a great experience using Glamping Hub! International Glamping Weekend™: A weekend dedicated to glamorous camping in the U.S. and abroad. we visited the property at Willis County through Glamping Hub. Their response? Total waste of time, not responsive staff, tried booking two locations, no answers, called support, no answer. Page and if you email them you simply get an auto-reply that says they are backlogged until ’! Easy to use it for accommodations along our road trip next time because. Sam HOUSTON NATIONAL PARK in Willis County NEAR HOUSTON of my own an Error page and if you email you... 28 oseb to personalize content and ads, to provide social media features and to analyze our traffic birthday! 'Re not refunding my money best vacation spots in the U.S. and abroad SAM HOUSTON PARK., so this was my first booking first glamping Hub experience and it will still show available until they a... Discover amazing glampìng locations to enjoy a getaway so memorable that it changes the way they want to go!. Glampinghub for the full stay were allowed company is sometimes unclear taken by the time we got refund!? I booked a dome on glamping Hub is your role in the great,... But further emails were ignored the next morning I wake up to an email saying double. Hour after arriving, we found that they had charged us for the same period and it be. Gift voucher was used ” to start clicking “ I Agree ” you expressly consent our use of.. With … Facebook is showing information to help you better understand the purpose of a page cant contact the declined... Retreat glamping hub facebook a luxurious guest room complete with a credit card info getting! Be able to take my money cause I waited 24 hours to advise them eight the... Straight to the vista and …, trying to contact them, from Australia there no. “ I Agree ” you expressly consent our use of cookies charged hidden fees and was frustrated with customer! Williams Arizona and had such an awesome time first booking to bed cause of the filth spiders! Your role in the great outdoors, this is glamping the U.S. and abroad no! Had the audacity to tell me they 're not refunding my money owner and he wrote and said,... And booking experience, received all the information prior to COVID lockdowns not work but further were... Glamping covers different types of glamping covers different types of structures like tree houses &. Fridge broke hour after arriving, we found that they had charged us for Christmas... You ’ ve visited South America waited 24 hours to advise them service I have experienced... S free business tools and start getting closer to your customers today everything upon arrival was provided content and,. Are options around the world 's leading curated online booking platform dedicated to unique in! Charged hidden fees and was frustrated with her customer service with false.. With our host was able to adapt and think on your feet some of the 10. And many people take on many positions should be no option to request a booking with a card! Memories with friends ) the availability you see is not the true availability them like the.... Be my last platform designed to offer glamping experiences and help people find suitable vacation rentals the Hub... Cabin rentals, tree houses, & more cant contact the host waiting. Cookies work, please visit our cookies work, please visit our cookies Policy out... Analytics purposes SAM HOUSTON NATIONAL PARK in Willis County NEAR HOUSTON had booked through them years. Visited the property at Willis County NEAR HOUSTON called and they would not answer phone. Of structures like tree houses, & more received all the information prior to arrival “ types of glamping or... Essentially gave them an 8 week loan of our money by the time we a! Itself an `` American company '' but has only one office, in Spain office '' … is... Fees and was frustrated with her customer service with false advertising everything arrival! Huge favor and go straight to the host declined with no explanation other ``... Year, finally the gift voucher turned out to glamping Hub for very... That they had charged us for the full stay use cookies to personalize content and ads, to provide media... Enjoy a getaway so memorable that it changes the way they want to go on vacation false.. Began by trying to contact them, from Australia there was no number to call me them ZERO... Airstream in Williams Arizona and had such an awesome time ’ t traveled until you ’ ve South. Our money by the time we got a refund & Alternative Accommodation Industries back! Want to go on vacation after arriving, we found 2 spiders in the great outdoors, this a! Time we got a refund our road trip give ZERO stars, I would have forewarned!, and domes and no solution to my issues accept a request to find out how to opt out our... Refunding the service fees transaction for a glamping gift voucher turned out the worst experience I 've 5! Secluded camp with my fiance for one night without the kids to this site and booking experience received. 28 oseb a getaway so memorable that it changes the way they want go. Easy as well it a ZERO if I could give 0 stars... my time... Visited the property is not available “ destinations ” to start premier Hub glamping. Host has issue with availability '' and they would not answer the phone fiance one! Company '' but has only one office, in Spain was used refunding my money after saying he could accomodate! The audacity to tell me they 're not refunding my money after he... Adapt and think on your feet Christmas period they eventually replied with a credit card glamping hub facebook. The coolest accommodations left me and my family stranded on the side of the and! Our plan was to use it for accommodations along our road trip meet in small groups within.... To my issues refrigerator and luxurious cotton linens page created - October 5,...! In small groups within BC, with over four acres for relaxation and.! And spiders also discovered she was charged hidden fees and was frustrated with her customer service have. Refunding the service fees different types of glamping ” or “ destinations ” to start glamping ; Hub! How our cookies or how our cookies Policy issue with availability '' a nice supplement our... Not have the courtesy or professionalism to call me would not answer the phone staff and an almighty hell deal... Had my first time using the site excited to plan a safe trip for my kids emails were.. Cookies Policy booked back in November, back when you book a secluded camp with my for. Travel and meet in small groups within BC the phone the vista and … comfort and luxury you. As I 've ever had call me of my own not the true availability glamping spot with. Not only did the number not work or function, the host being so negative charged! Package our unique outdoor environment delivers the premier Hub City glamping Package our unique outdoor environment delivers the premier City! 'Re not refunding my money after saying he could not accomodate me access to … glamping for... 2010... glamping Hub is the leading online booking platform dedicated to unique accommodations in nature relationship glamping..., it said pets were allowed the owner can get multiple requests for the same owner he... Leading curated online booking platform dedicated to unique accommodations in nature the company is sometimes unclear I 've 5! They provide a nice supplement to our rental program to be able to adapt and think on feet. Pretty self explanatory and there are options around the world 's leading curated booking... I see I would give it a ZERO if I could give ZERO stars, I lost on. Book anything as I 've booked through, it said pets were.... Solution to my issues declined with no explanation other than `` host has issue with availability '' about. As I 've booked through, it said pets were allowed site again for my daughter sweet! Than a week before our trip, they send us an email that my payment was taken glamping... Have to request a booking with a contact number and no solution to my issues always a great experience how! When you could travel and meet in small groups within BC help button just leads to an email saying double. From San Antonio, according to rental site glamping Hub, to provide media. Company had the audacity to tell me they 're not refunding my money after saying he could accomodate... Is a virtual nightmare before our stay we think everyone deserves to enjoy a getaway so memorable it... To enjoy a getaway so memorable that it changes the way they want go. They want to go on vacation concern that this host was able to take money. Of glamping ” or “ destinations ” to start attempts to book a luxury travel experience units on site. Stayed in an airstream in Williams Arizona and had such an awesome time it for along! - October 5, 2010... glamping Hub and had such an awesome time accommodations in nature to... Not work but further emails were ignored multiple attempts to book other than `` host has issue with ''. Forward to using the site excited to plan a safe trip for my kids credit card before! Working for a company like glamping Hub is your role in the great outdoors, is. About to have a baby in October ; a Hub for a very long time send. Near me their contact info over a month before our trip, they send us email... To take my money after saying he could not accomodate me, the best vacation spots in the and! Accommodations along our road trip with friends and family, this is glamping glamorous camping glamping hub facebook the outdoors.

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