Royalton Riviera Cancun Resort & Spa: Amazing Holiday - Butler Service excellent - See 14,426 traveller reviews, 13,590 candid photos, and great deals for Royalton Riviera Cancun … We did not wait more than 5 minutes for a table at these restaurants. My favorite was the Japanese Restaurant - Zen, The service in all the restaurants was quick and always friendly. Royalton Riviera Cancun Resort & Spa: Poor Diamond Club Butler Service - See 14,669 traveler reviews, 13,802 candid photos, and great deals for Royalton Riviera Cancun Resort & … The rooms were clean andspacious and the beds were very comfortable. My new favorite. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Kindly note the hotel is not responsible for loss or damage to vehicles left overnight. This sprawling resort’s got lots to keep you busy. Try to stay away from building 8 (mangrove side) as there is a generator building in the back and it is very loud. Taxes and fees that are shown are estimates only. The infinity pools that look out over the beach are stunning. Royalton Riviera Cancun Resort & Spa Features. Thought the food and service at Zen, Grazie, and Agave were great. 13 The spa.... had one of my top 5 massage!14. I used it 3 times. Ask Alessandrotucciarone about Royalton Riviera Cancun Resort & Spa, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 7 websites, Margaritaville Island Reserve Riviera Cancun. Wedding coordinator Rebecca took care of every detail and the wedding turned out beautifully in the Sky Wedding chapel.The food was incredible. It’s right on a palm-backed beach that curves gently around a reef. If you require more information during your stay, please contact the Guest Service Desk. At both the beach and the pool the service for drinks was great. The infinity pools that look out over the beach are stunning. The small town of Puerto Morelos itself is a 25-minute drove south, and it's nearly an hour to Playa del Carmen. My only gripe... they need more umbrellas on the beach and in the Royalton section... other all inclusive we have been to have had 1 for every 2-3 chairs. The splash pool was the most active the other pools in front of the martini mix a bit more quite. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. In-suite Coffee & Tea ServiceBrew a morning cup of coffee or tea in the privacy of your room with the convenience of your own machine. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It is a nice resort with easy walking to the beach, buffet and all amenities. Royalton Riviera Cancun Resort & Spa: Poor butler service - See 14,480 traveler reviews, 13,642 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Wine selection is limited and upgrades are expensive (4-5 times what you'd pay at a liquor store in the U.S.) We'll be back. Beach... yes there is seaweed..alot. The resort is absolutely beautiful. The a la carte restaurants are all first class. Check prices, photos and reviews. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. The a la carte restaurants are all first class. Thank you so much for all the kind words addressed to our facilities, services and, most of all, our staff. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. In all the combined experience was great and I'm looking forward to going back for a longer stay at another royalton resort. Celebrations And Special Occasions For conference or meeting services, please contact Guest Services or your butler. The resort is absolutely beautiful. Having the butler service is something special- something new for us. My family just returned last night from a great 5 days. Thankfully the coffee/ice cream shop on the main floor was ok. Butler service* Coffee Shop; Gift Shop* Nexus Tours* Diamond Club™ Lounges** Hideaway Lounges *Additional costs may apply **Included in Diamond Club™ Services Please Note: Pool hours are from 7am to 7pm. 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. Thank you for the compliments and recommendation about our resort and we look forward for the opportunity to serve you again soon.Luxury RegardsFrancisco JorgeGeneral Manager. Medical ServicesMedical services are available for an additional cost at an onsite clinic. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We ate mainly in the main buffet which has everything one could want. Royalton Luxury Resorts introduces Personal Butler Service. We only stayed 3 nights and ate at Zen, Hunter, Opa. I know others have said they saw more being delivered, but not to the Royalton section. The first day we had lunch at the sports bar..not very impressive had lunch there, but the view was great! Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. Hideaway At Royalton Riviera Cancun: Butler Service is a must - See 6,498 traveller reviews, 6,707 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. It was a corner room, with a private pool, over looking the Hideaway pool. The room was modern and very clean. As a lot of people have said the. We thank your compliments to our staff, services, facilities and I hope you give us the honor of another visit pretty soon.Luxury RegardsFrancisco JorgeGeneral Director. I did not find it smelly, but really didn't want to go in the water but my daughter did. Michael a server in the diamond club beach area was awesome and always came by to make sure we were taken care of. Royalton Riviera Cancun Resort & Spa: Butler Service is a Must - See 14,462 traveler reviews, 13,633 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. 9. We were celebrating an Anniversary and the small surprises like the champagne and cake in the room, rose pedals on the bed and in a bathtub full with bubbles and rose pedals -- nice touch. My favorite was the Japanese Restaurant - Zen, The service in all the restaurants was quick and always friendly. The gym is very nice. Communication in other countries is always challenging, I always... We just returned from the Royalton and I must say it was one of the best all inclusive experiences we have had. The buffet was always full of excellent choices and never had to wait too long to get your food. Fitness CentreThe Royalton Riviera Cancun health complex includes a state of the art gym and tennis courts to keep you in shape. The rooms were clean andspacious and the beds were very comfortable. I refused to play the chair saving game. Communication in other countries is always challenging, I always travel with a little more patience.... when you find good people who "get it" like Blancha it makes life so much better. Royalton Riviera Cancun - All Inclusive Riviera Maya Royalton Luxury Resorts are the new generation of 5-star resorts offering the ultimate in all inclusive vacations. Wet clothes and bathing suits are not permitted at any time. Our room was just what we booked, Jr. suite ocean view, room 7329...over looked Grazie and had a nice view of the ocean. If you are looking for a beautiful blue carribean ocean, this is not the place. Dear romaga0It has been a great pleasure to receive your warm review describing your most recent vacation at our premises. GENTLEMEN Recommended: Long pants, collared shirts, casual shoes, Not Permitted: baseball caps, tank tops & flip-flops, sport shorts. Unfortunately, I couldn't get a good coffee of any type at any of the restaurants. 12. Our three butlers Raul, Luis and Juan were exceptional, They catered to our every need and even provided us with extra service to make our stay so special.we will be traveling back to see them next year and make more memories. Looking forward to the improvement in the specialty coffee.More, Dear Domenic SWe heartily appreciate your taking the time to write such a detailed review on our resort Royalton Riviera Cancun. Review tags are currently only available for English language reviews. Check in was a breeze. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. My favorite was the Japanese Restaurant - Zen, The service in all the restaurants was quick and always friendly. Dear AlessandrotucciaroneWe have had a great pleasure reading your detailed review.Thank you so much for all the kind words addressed to our facilities, services and, most of all, our staff. Royalton Riviera Cancun Resort & Spa: Butler Service is a Must - See 14,314 traveler reviews, 13,518 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. The butler service was excellent for booking the restaurants, requesting snacks in the room after a long day in the sun and even helping with a late check out. 1. There were plenty of chairs on the beach, but not umbrellas. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. The celebrated Royalton Luxury Resorts chain is pleased to offer guests an opportunity to enhance their All-In Luxury™ vacation experience when selecting a Diamond Club® package. It will be great to welcome you back in the near future for another amazing vacation.Luxury RegardsFrancisco JorgeGeneral Director. Maybe it was the time we arrived, 3:00 on a Tuesday, the stars were all aligned? We made the room do and did not want to move again.This resort has a lot to offer, but the entertainment is lacking, been to many other resorts and all of them had an entertainment area (room) which had seating for a couple of hundred people at least, and RRC has very minimum seating and you have to sit on the cement ledge in front of the stage, this is not acceptable for the $$$ one paid to go to this resort. Hideaway At Royalton Riviera Cancun: Excellent butler service - Read 6,472 reviews, view 6,693 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. We only tried the Grazie (Italian), Beach Club Grill, both very good and The Hunter (Steak House) which we found not very good, food was cold and steak was very fatty and not enjoyable. We just returned from the Royalton and I must say it was one of the best all inclusive experiences we have had. Alternatively if you are vegan/vegetarian, have allergies, or other dietary restrictions please notify the resort in advance, in addition to your waiter. We had dinner at Grazie this was an Italian food was very good, the next night we had Hunter this was a steak house this was very good as well, the next night we went to Zenthis was a mixture of Japanese and sushi the food got better and better each night, the final night we went to Opa this was a Mediterranean restaurant or you can say Greek. The a la carte restaurants are all first class. There can be line-ups depending what time you go for dinner, we usually ate later around 9:00 P.M.Service was great in all restaurants and a big thank you to Abraham, Robersio, Lindburgh, Daniel, and many more in the buffet and to the wonderful Ladies (Miriam) at the front reception.Our room was not acceptable in #8108, main floor facing mangrove and workers walking to and from work below our balcony, we did not enjoy that and asked for another room, told nothing else was available, Sunwing Rep. Cecile, managed to find us a room on the 4th floor #8428, same side only higher up, we got this room 3 days later, not much better but we could sit on our balcony. We were served drinks and promptly escorted to the diamond club private check in (diamond club is well worth it). Unfortunately we didn't have time to try the Habachi inside the Japanese restaurant. Whatever the reason it went well. We'll extend your compliments to our staff and most particularly, to your butlers.It will be a great pleasure to welcome you once again for another memorable vacation.Luxury RegardsFrancisco JorgeGeneral Director. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night. Your All-In Luxury® vacation starts in Mexico’s Caribbean paradise, Royalton Riviera Cancun.Cancun is one of the world’s most popular tourist destinations because of its great fashion and shopping, ecological tours for the more adventurous, fabulous bars and restaurants, world class golf and so much more. Be sure that we will post your comments on our internal info system to all our staff. Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. A five Star Resort and will return next year without hesitation. Royalton Riviera Cancun offers guests the convenience of an on-site ATM as well as currency exchange services … See 14,671 traveller reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Down side of the resort was just the beach and water could have less seaweed,but there was a cleaning crew that would try to clear most of the seaweed as best theycould. We had three 4th floor and one 1st floor ocean side facing rooms in the Diamond Club area (Note: we did not pay for the Diamond Club upgrade package so could not utilize Diamond Club additional benefits which included the pools and bars in our area of the hotel). Currency/ATM. Wheelchair AccessibilityFor the comfort of guests with mobility concerns, Royalton Riviera Cancun has adapted rooms with appropriate fixtures. Treat yourself to the delights of Royalton's All-In Luxury® concept. more. TransportationVisit the NexusTours counter located in the main lobby to arrange transportation or any off-site excursions for an additional cost. The Royalton is in the Puerto Morelos area, which is calmer and more secluded than Cancun -- but has less impressive beaches. We stayed in the Royalton main building and would not pay more for the Diamond Club or the Hideaway, don't think it is worth it. Also there are many bars by the pool and the beach so your cup will never be empty, the premium selection of alcohol is a nice change from most resorts as well. This is standard without upgrade package. Environmental Sanitation Fee: The Municipality of Benito Juarez of The State of Quintana Roo has imposed a new Environmental Sanitation Fee which will be collected by hotels in Cancun (including hotels in Playa Mujeres, Costa Mujeres & Isla Mujeres).The fee for guests staying from January 1, 2019 onward is $25 MXN (approx. Thankfully the coffee/ice cream shop on the main floor was ok. Having the butler service is something special- something new for us. A warm reception and chilled cocktail set the tone for an extravagant vacation. Best resort ever! Royalton Luxury All Inclusive. Diamond Club™ Royalton Suites Cancun Resort & Spa offers guests an exclusive vacation experience with an upgrade to Diamond Club™. Communication in other countries is always challenging, I always...We just returned from the Royalton and I must say it was one of the best all inclusive experiences we have had. Royalton Resorts All-In Luxury™ Just 15 minutes from the Cancun airport; Unlimited reservation free dining; Modern spacious rooms; 9 restaurants, 13 bars and 1 cafe; Casino; Free WiFi; 24 hour concierge service 6.Pools...as is said we were in the Royalton section. Thank you Marianna and Pepe. Learn about our Safety-Assured Vacations. Having the butler service is something special- something new for us. 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